ESG AI Policy
Why We Have This Policy
Artificial Intelligence (AI) is a powerful tool that can streamline ESG compliance, reduce administrative burden, and free up time for work that makes a measurable difference. At the ESG Change Room, we use AI responsibly, transparently, and with expert oversight—never as a replacement for human judgment, creativity, or integrity.
We recognise that AI consumes energy and contributes to carbon emissions. However, when used responsibly, we believe AI helps us deliver far greater positive impact by accelerating the pace of compliance, reducing wasteful processes, and enabling brands to focus on meaningful ESG outcomes.
Scope of Application
This policy applies to:
All AI assistants, bots, and tools provided within the ESG Change Room platform.
All employees, contractors, and members using AI through our systems.
External partners engaging with our AI tools as part of client services.
It does not cover personal or non-work AI use by our staff or members.
Our Commitments
1. Expert-Led and Third-Party Approved
Every AI assistant is trained, tested, and validated by ESG experts.
All tools undergo independent third-party approval before being released to members.
We continually monitor tools to ensure accuracy, relevance, and compliance with global standards.
2. Responsible Use
AI is used to reduce repetitive admin and improve efficiency—not to replace human engagement, critical thinking, or empathy.
Outputs are designed to be decision-ready drafts that require user review, not final answers.
We avoid unnecessary generation of unused content, minimising digital energy use.
3. Transparency
We are open about where and how AI is used within our platform.
AI involvement in reports, policies, or analyses will be disclosed where material.
We will never use AI to mislead, fabricate, or conceal information.
4. Data Security
No confidential client data is entered into AI tools without secure hosting and explicit approval.
Sensitive and personal information is protected by strict data handling standards.
All AI tools are reviewed for security risks before deployment.
5. Continuous Improvement
We regularly review the environmental impact of AI and adapt our usage as new research emerges.
We commit to ongoing training for our team and members on safe, ethical, and effective AI use.
What We Do Not Permit
Using AI to create false, misleading, or unverifiable claims.
Entering sensitive personal or client-specific data into unapproved platforms.
Allowing AI to replace human oversight in areas requiring discretion, empathy, or cultural understanding.
AI Disclaimer
Our AI assistants are expert-designed, third-party tested, and responsibly maintained. They are built to support, not replace, ESG professionals—and to ensure compliance work is faster, lighter, and more impactful.