Terms of Usage​

​

Effective Date: 1 July 2025

Welcome to the ESG Change Room. These Terms of Usage (“Terms”) govern your access to and use of our platform, tools, templates, training, and support services (collectively, the “Services”). By accessing or using the Services, you agree to comply with these Terms. If you do not agree, please do not use the platform.

​

1. Who We Are

The ESG Change Room is a compliance-as-a-service platform built for fashion and retail brands. We combine AI-powered tools, expert-built templates, structured training, and community-based coaching to help businesses streamline ESG compliance and drive measurable impact—without hiring more staff or burning out.

​

2. Definitions

• “We,” “us,” “our” means The ESG Change Room.

• “You,” “your,” “User” refers to the individual or organisation using the Services.

• “Services” refers to all platform features, tools, templates, live calls, digital downloads, and training content made available through the ESG Change Room.

• “Account” means your registered login credentials.

​​

3. Use of Services

With an active subscription, you are granted a non-exclusive, non-transferable, revocable licence to use the Services for internal business purposes only. This includes:

• Downloading, copying, and adapting templates for internal use

• Sharing training content and video recordings with all internal staff

• Granting platform login access to up to three (3) employees per subscription

• Participating in weekly group coaching calls, cohort forums, and private sessions (if applicable)

You may not:

• Resell, sublicense, or publicly distribute any platform content or tools

• Share login access beyond the agreed number of users

• Use the Services for any unlawful, abusive, or deceptive purpose

The ESG Change Room is designed to reduce the training and admin burden on ESG leads—by making ESG education and implementation scalable across your team.

​

4. Account Management

You are responsible for maintaining the confidentiality of your login credentials and ensuring appropriate internal use. Please notify us immediately if you suspect any unauthorised access or misuse.

​

5. Platform Features & Ongoing Content

The ESG Change Room is continuously updated to ensure relevance, efficiency, and alignment with evolving ESG expectations. As part of your active membership, you will receive:

• 1x new AI-powered tool (“bot”) released per quarter

• 1x new template (minimum) released per quarter

• 1x new training module every six (6) months

• Annual updates to existing training modules

• Quarterly voting opportunities, where members can help prioritise future tools, templates, and training topics

All new content released during your subscription term is included at no additional cost.

​

6. Founding Member Benefits

If you joined as a Founding Member, you are entitled to ten (10) private 1:1 sessions with Nicole Bennett.

• Each session is 30 minutes, with the option to combine for up to 60 minutes

• Sessions must be used during your 12-month subscription period

• These calls are designed to support:

  • Integration of bots into your workflows

  • Customisation of templates

  • Identification of time savings and ESG impact opportunities

  • General ESG guidance and troubleshooting

Nicole’s role is to act as your strategic partner in embedding the platform into your business-as-usual ESG processes.

​

7. Intellectual Property

All platform content—including templates, software tools, visual assets, written guides, and training materials—are the intellectual property of the ESG Change Room or our licensors. You may:

• Use and adapt materials internally

• Share content across your team for internal education
  But you may not reproduce, sell, publish, or distribute content externally without written permission.

​​

8. Fees & Subscription Terms

• Subscriptions are billed annually, unless otherwise agreed in writing

• Your rate is locked in for the duration of your subscription and will not increase mid-term

• You will be invoiced after confirming your intention to join

• Refunds are not provided for partial use or early cancellation

• Additional users or custom support may be arranged by separate agreement

​​

9. Data Ownership & Privacy

You retain full ownership of all data you upload or enter. We do not claim rights over your proprietary or supplier-related data.

We collect limited usage analytics to improve performance and support. See our [Privacy Policy] for full details.

​

10. Platform Availability & Support

We aim to maintain 99% uptime and will provide advance notice for planned outages or updates. Support is available via:

• Email

• Weekly group coaching calls

• Private cohort chat groups (e.g. WhatsApp or Slack)

• Confidential 1:1 support for sensitive supplier or audit-related queries

​

11. Cancellation & Termination

You may cancel your subscription at the end of your billing term with 30 days’ written notice. We reserve the right to suspend or terminate access if:

• These Terms are violated

• The platform is misused or misrepresented

• There is abuse toward our team or community

Upon termination, platform access will cease. You may retain previously downloaded materials for internal use.

​

12. Disclaimers

All content provided through the ESG Change Room is for informational and educational purposes only. It does not constitute legal, financial, or professional advice. Users are responsible for seeking their own independent guidance when required.

​

13. Limitation of Liability

The Services are provided “as is” and “as available.”
To the fullest extent permitted by law, we disclaim all warranties and limit our total liability to the amount paid by you in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential losses.

​

14. Fair Use & Integrity

Use of the platform is based on a shared commitment to ethical conduct and collective impact. Misuse of templates, bots, training access, or coaching time may result in suspension or termination of service.

​

15. Force Majeure

We are not liable for delays or interruptions caused by events beyond our control, including natural disasters, internet outages, or infrastructure failures involving third-party providers.

​

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the effective date above. Significant changes will be communicated directly. Continued use of the platform constitutes acceptance of the updated Terms.

​

17. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising will be subject to the jurisdiction of the courts in that region.

​

18. Contact

For questions or concerns about these Terms, please contact:
nicole@esgchangeroom.com